Service Packs for CARL

“Service Packs” are collections of bug-fixes and security patches for Microsoft products. CARL requires that your computers are at a minimum level of Service Pack for both the Operating System and Word (or Office), as detailed below.

 

Service Packs for Microsoft Windows:

To view current SP level, right-click Start -> My Computer -> Properties. The SP level is displayed underneath the Operating System type.

Windows Version

Minimum SP Level

Latest SP Level

95

 

 

98/98SE

 

 

NT 3.51

 

 

NT 4

6a

6a

2000

SP4

SP4

ME

n/a

n/a

XP

SP2

SP3

SBS2003

SP1

SP2

2003

SP1

SP2

 

 

To upgrade (free) click on www.microsoft.com/updates and select “Windows Updates” on the right hand side of the screen. Click the “Express” option and follow on-screen instructions. Repeat this step until it reports that all updates have been applied.

 

 

Service Packs for Microsoft Word:

To view current SP level, click Start -> Microsoft Word -> Help -> About. The SP level is displayed to the right of the version, e.g. “Word 2000 (9.0.6926 SP-3)”.

 

 

Office Version

Minimum SP Level

Latest SP Level

97

2b

2b

2000

3

3

XP (2002)

2

2

2003

2

2

2005

 

 

 

 

To upgrade (free) click on www.microsoft.com/updates and select “Office Updates” on the right hand side of the screen. Click the “Check for updates” option and follow on-screen instructions. Repeat this step until it reports that all updates have been applied.